Do you provide customised items?
Currently not taking any orders for customised items until further notice.
Can I exchange an item?
No exchange on any items.
Can I get a refund?
Refund is available on items that may have been damaged during shipping.
Please email firstname.lastname@example.org if item arrives damaged.
Do you deliver internationally?
Yes, worldwide shipping is now available.
How can I track my order?
All UK and international customers are provided with a tracking number once orders are shipped.
What should I do if I haven’t received my parcel?
This is very unlikely to happen, however, if for whatever reason you do not receive your parcel, please contact email@example.com with your proof of payment and the issue will be looked into.
Please do not hesitate to contact firstname.lastname@example.org if you have any queries.